Director of Customer Experience | Customer Experience [COC0029226]

ProSidian Seeks a Director of Customer Experience | Customer Experience [COC0029226] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0We seek 226 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Customer Experience Functional Area Professional - Customer Experience Leadership Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Customer Experience Leadership (Director of Customer Experience) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Director of Customer Experience | Customer Experience [COC0029226] Develop customer experience strategies.Oversee service delivery improvements.Lead cross-departmental initiatives. The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC.  Initially identified Work Site Address (Subject to Change or Working Remotely):  621 East 4th StreetCharlotte, NC 28202